Customer care
Refund and exchange policy
We want you to be completely satisfied with your purchase. Please review the conditions below before requesting a refund or exchange.
Eligibility
Items must be unused, in their original condition and packaging, with proof of purchase. Requests should be submitted within the "7 DAYS" after order delivery
How to request a return
Contact our customer care team with your order number and reason for the request at our official email id
email id : INFO@KUORAPLUS.COM
We will share the next steps after reviewing your details.
Refunds
Approved refunds are issued to the original payment method after the returned item has been received and inspected. Processing times may vary by payment provider.
Exchanges
Exchanges are subject to product availability. If the requested item is unavailable, we may offer a refund or an alternative solution.